MUtelebista

Iñaki Fernández López-Zuazo – Monitoring customer experience (Short version)

In this video, Iñaki Fernández López-Zuazo, professor and researcher at the Faculty of Business, tells us about the keys to improving the customer experience in the future.

More information: https://mik.mondragon.edu/en/home

Full interview: https://youtu.be/kZa0RDazjeU

Exit mobile version