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Iñaki Fernández López-Zuazo – Customer experience monitoring (Full interview)
In this video, Iñaki Fernández López-Zuazo, professor and researcher at the Faculty of Business, tells us about the keys to improving the ..
Iñaki Fernández López-Zuazo – Monitoring customer experience (Short version)
In this video, Iñaki Fernández López-Zuazo, professor and researcher at the Faculty of Business, tells us about the keys to improving the ..